BY JOHN HOUANIHAU
A theft incident at the Inland1 site at Hiliki in North Malaita, Malaita Province, has resulted in a network service outage in North Malaita.
A statement issued on the Our Telekom official facebook page yesterday said network services in North Malaita and surrounding areas are experiencing an outage because of this.
The statement said a generator battery and six solar panels were stolen from the site.
The network outage is impacting connectivity across to other North Malaita sites, including Adaua, Malu’u, Fu’u, Ofatabu, Dala, Afufu and surrounding areas.
Our Telekom said that such acts of theft directly affect essential communication services that communities rely on to communicate with one another, including access to vital information and emergency communications.
The company said that their technical team are working to address the matter.
“Be assured that our technical team is actively working to restore services at the Inland1 link site at Hiliki, which will, in turn, restore network access to affected areas. We are treating this matter as a priority to minimise inconvenience to our customers.”
Further updates will be shared as restoration progresses, the statement said.
“We sincerely apologise for the inconvenience caused and thank you for your patience and understanding,” Our Telekom said.